Innovation. Transformation. Sustainability. Delivered.

Question the status quo

Break the rules that don’t work

Decode the customer

Skyrocket innovation

Execute with rigour

We are specialists in customer-centric transformation,
delivering competitive edge in the digital age.

Based in the UK, Nordics and the DACH regions, our focus is profit growth of businesses through customer-centric digital transformation. This encompasses 5 areas:

• product and business innovation
• customer experience
• sales, marketing & smart pricing
• data & analytics
• technology

We deliver solutions based on the operational experience of highly skilled digital experts and a unique methodology; the NOAA PARTNERS Growth & Evolution Architecture.

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How

…do you become a successful leader in the digital age?

…do you build a business with scalable, profitable, sustainable growth?

By implementing a customer-centric growth architecture that is designed and executed end-to-end.

A seamless connection of product, sales, marketing, technology and data.

How do we bring the architecture to life?

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Growth & Evolution Architecture

Customer-centric Ecosystem

Teams
Processes
Tech
Data

Principles

Function
Unity
Efficiency
Scalability

Drivers

Leadership, People & Culture
Market & Customer Intelligence
PSM Continuum
Product & Business Innovation
Pricing
Agile Processes
Data Analytics
End-to-End Execution

Insights

Insight of the week

Customer-centric companies are 60% more profitable than companies that aren’t. Customer-centric companies are more profitable because they can leverage customer service as both an acquisition and retention tool.

16 Customer Experience Trends & Stats That’ll Define the Next Year, Hubspot

Digital Skills Gap Study 2019/2020 - Image by Aleksandar Zivkovic on Unsplash

Digital Skills Gap Studie 2019/2020

Gefahr für die künftige Wettbewerbsfähigkeit deutscher Unternehmen: Lehrkräfte bezweifeln Zukunftsfähigkeit des deutschen Bildungssystems – Schüler weitgehend digital inkompetent – Lehrer nutzen digitale Techniken unzureichend – Lehrpläne und Infrastruktur mangelhaft Digitale Kompetenzen werden immer wichtiger, bleiben aber im deutschen Bildungssystem auf der Strecke. Mehr als drei Viertel (78%) der Lehrkräfte der Sekundarstufen 1 und 2 sind […]

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